Reviews

Martin Garcia performed annual maintenance on our furnace. He arrived when expected, and he was courteous, friendly and efficient. This was our first time working with Mission Viejo Heating and Air. We appreciated the text messages in advance of our service date to confirm the appointment, and to let us know that our tech was on his way. We look forward to hiring this company again to service our AC in the Spring.

Martin was on time, friendly, professional, and he fixed the furnace.

Great experience, would definitely recommend and will use for my heat and cool needs in the future

Thus was my first experience with Mission Viejo Heating and Air. They were on time, pleasant, professional all at a fair price and I am very happy to recommend this company.

Competitive prices and great service.

Iman was on time and did a thorough inspection of the heating system. He gave me recommendations for filter changes. I highly recommend Mission Viejo Heating and Air for service and installation.

MV Heating and Air. Thought nothing found during the service call the gentlemen were prompt and kind. Outstanding experience.

As always very timely and professional service completed.

Today, Iman performed my fall preventative maintenance service. He was absolutely terrific. Iman was very professional, courteous and thoroughly explained everything as he checked on my heating unit. I am extremely satisfied and look forward to continuing to work with Iman and Mission Viejo Heating and Air.

Staff was knowledgeable and responsive but the blower was delayed 3.5 months. We had no HVAC during this time. The third-party HVAC (Day-Night) parts warehouse was not able to provide any timeline for delivery. It was frustrating and annoying.

Such great service and always a fair price. I tried several companies when I moved to RSM and got a new system and Mission Viejo Heating & Air is hands down the best.

John at Mission is just the best in every possible way. He stayed with us through every aspect of our furnace and a/c job and is still following up with us a year later to be sure everything is working properly. Who does that? The whole experience with this company has been extraordinary.

Excellent service

Great service. Fast, efficient and on time. Great company.

They were on time. Excellent work and attention to detail. The guys were very professional. I am very pleased. Martin Garcia and his co-worker took care of all the work that had to be done. These guys are to be commended for the excellent job well done. I would highly recommend Mission Viejo Heating and Air.

I called Mission Viejo Heating and Air, and they came out so quickly! Martin arrived ahead of schedule and even gave me a heads-up that he was free earlier, which I really appreciated. He got the job done in record time, was super friendly, and the price was very fair. I was really impressed with the whole experience. I’ll definitely be calling them again when the need arises!

Excellent Company. I use them regularly. We needed to replace the air filter unit after many years of use. They confirmed the appointment time and let me know when they were on their way. The technicians arrived promptly and performed the instaff needed, tested everything and it was great. We use this company for our annual and semi-annual maintenance needs.

UPDATES: October 2024. Martine thoroughly checked our system today. Great job. We always learn a lot and these twice yearly maintenance checkups really have paid off since MV HVAC keeps our system in tip top shape, now ready for Winter. Thanks so much Martine, and MV! May 2024, Our heatpump system passed the Spring Maintenance test thanks to diligent regular checkups! Thanks Iman! Dec 2023 And the great service continues even right at Christmas when The Heat Went Out. WIthin hours our expert Tech Chad arrived and quickly diagnosed and fixed!! MV Heating & Air (+ Chad with Tony manning Control Central at 7am!) Saves the Hol-i- DAY! Thanks so much for always being there for us. -Julie and Neil. UPDATE: Five more stars for Mission Viejo Heating & Air (formerly Allen Air). When Jason Allen sold Allen Air, I was concerned that I was going to miss his great service. But Jason, being a great Owner and Technician and businessman, selected a TOP NOTCH company to hand us over to! So now we've been regular customers for about 3+ years and we are so grateful to their entire crew who is so responsive to our calls for quick service, and they know what they are doing. Tony fields the calls and is a great asset for triaging the problem and scheduling quickly (and to my convenience). We have an older heat pump/hvac system that they keep in fine working condition. Chad has been out for maintenance and leak sealant, and our system continues to be reliable. Thanks Chad! We have the twice yearly maintenance contract which serves us well with speedy service and repair discounts. Thanks so much MV, for being there for us! 5 Star Reviews follow Jason Allen everywhere! We are repeat customers who depend upon Heating and Air Conditioning desperately because we like our home to be comfortable. Having a hot house in the summer is NOT an option. Therefore, finding an exceptional and super competent HVAC Contractor for Service , Installation, and Repair is truly mandatory. Jason responds quickly to our calls whether or not it's an emergency or standard service. He is all about "solutions" - and that is really important. In the past we have had hvac techs who are all about the bottom line ($$), but that is not Jason. All of his reviews through the years are 5 Star, and there is a reason for this. With his willingness to communicate in a very personable manner, he can quickly assess the problem, and then goes about trouble-shooting, and with great accuracy. Every solution comes with an explanation that makes sense, and we have always felt that he has done the very best to keep the system repaired and running at optimum performance. Ours is a heat pump (electric) that generates both heat in the winter, and air conditioning in the summer. We use it all the time, all year around (Central HVAC). He is keeping our system performing perfectly, and his prices are very reasonable! Like all his other 5-star reviews, you will be over-the-top thrilled when you call Jason for Service or Repairs or Installations. Additional Skill - Jason was here today to install and connect an Ecobee smart tthermostat to our Alexa system. He's a great teacher, too. 5 More Stars!

On time, professional, courteous, knowledgeable.

On time and professional

Always prompt and proffesional

I called Mission Viejo Heating and Air as my third bid on a new AC / furnace. John was punctual, efficient with my time, knowledgeable and provided a great bid with options within my budget. They were able to schedule me quickly for the project and showed up on time and ready to go. I don’t think I’ll be calling any other HVAC companies in the area again after such a great experience. Thank you!

Mission Viejo Heating and Air did a great service call for me to prepare my furnace for the winter heating season. It was easy to make an appointment and Martin arrived right on time. He was very pleasant and friendly. He wore booties in my house. He tuned my furnace up and I am now all set for the winter. I will definitely call them again in future!

On time, professional and quick repair

Martin was great! Found the problem fast and fixed it fast! I will use them again!

Martin arrived on time and was very courteous. He was very knowledgeable, explained the results of his inspection and we discussed several options. There was no pressure to sell. Martin made us feel Mission Viejo Heating and Air would do their best to help us meet our needs. This was very comforting.

Sales and service personnel were great. I had a new heater installed. I was sold on the heating unit because it was a conventional design with 80% efficient heat exchanger and a single speed motor. The fan motor speed can be set by the technician upon installation. We had the fan speed set to a low-speed setting to reduce blower noise and to reduce electricity consumption. It works great!

Fast response and fixed the issue quickly! Thank you! Always a good experience working with them. I appreciate the technology they use also. Keeps you up to date with what is happening and who is coming.

I was recommended by my relatives who has worked with the form. Technician and installer are very professional. I also appreciate Martin took time to explain the options to me. It's a very pleasant experience.

I have to start by saying I’m so impressed with this company ! They are BY FAR the best! I was looking for a new air conditioner/furnace/thermostat because my system stopped working after 27 years in the dead of heat. I knew it was time. It’s stressful too . I was deciding between a Lennox or what Iv had 27 years with no issues which was Carrier. I did research , Lennox parts are hard to get so I read reviews on this company who installs Carrier after getting two other quotes we went with Mission Viejo heating and air. The other people who came out were not personable and didn’t answer my questions and tryed upselling me on something I didn't truly need. John came out he was great! He answered all my questions gave me his cell and even saw something the other two people didn’t . The day of service which was today , Leo and Jackson came out early on time ready to get started and did everything efficiently and in a timely fashion also answering my questions. This team is personable respectful and great to do business with ! I highly recommend them you can trust they will get the job done. they also help get the inspections. Thankyou guys for doing a great job !

Very knowledgeable, clean and professional! Thanks Martin

Very knowledgeable and friendly crew. The work was professional and they cleaned up afterwards. We received quality products at a really great price. It was an excellent experience at a cost that was better than anything else we had seen online. I would definitely call them again.

The team was on time and very professional. I greatly appreciate the excellent service.

Leo and Jackson came to our house on time and their works were very organized. Pretty satisfied the outcomes.

Fast, quick service. System back up and running. Thank you!

Removed old units and replaced entire HVAC system. Difficult access, but all done very professionally and without any fuss. Very good recommendation from a neighbor!

I cannot recommend Mission Viejo Heating and Air highly enough. From diagnosis to installation of an entirely new system, nothing but professionalism, on time delivery, fair pricing (5 competitive bids) and perhaps most important of all, the loan of a portable AC unit during the July 2023 heatwave until our installation could be completed. Thanks to Iman, Brad and Brent and the entire installation crew for making a difficult and expensive venture as smooth and easy as possible. Update: System stopped working in extreme heat. Mission came out within hours and installed additional device to protect from heat at no charge. Still 5 stars!

Professional, knowledgeable and worked to fit us into an earlier appt. Thanks

Mission Viejo Heating and Air were professional, performed all jobs on time, and even the city inspector said they did several things that other contractors did not do. It was good to hear that. Thank you for the great job !

One of the best companies I have ever interacted with! Honest, cordial, and demonstrating a high level of expertise and integrity. My family, our two cats, and I are incredibly grateful for their assistance. They came through for us during the hottest day in Southern California, and Mr. Mark Mowrey was exceptional in helping us with our air conditioning issues. Additionally, the company was instrumental in repairing all the damage from a water leak. Truly, thank you!

Was very lucky to get a same day appointment to look at my A/C that stopped working during this heatwave. Martin came ahead of schedule (confirming with me that it was ok) and wasted no time looking at and testing the unit. He was able to replace the needed part and the A/C is once again working. Martin was knowledgeable, polite, friendly and very efficient . Would definitely recommend Mission Viejo Heating and Air.

Was able to book a service appointment within 24 hours on the hottest week of the year when the AC went out. These guys were professional, courteous, and quickly diagnosed and fixed the problem for a very reasonable diagnostic fee in less than 30 minutes. I really appreciated their work and would not hesitate to call them again and highly recommend their services.

Excellent, speedy service! Very thorough and professional. They know their stuff. Probably the most pleasant and informed appointment I have ever made with a company! Thank you! -Helen C

John from Mission Viejo Heating and Air met with me during this heatwave. He is a true professional and is a subject matter expert in the profession.

Imam was very professional, friendly, explained everything and got it done very efficiently

Great honest people

Fast service when our AC wasn't working during a heat wave. Mark was professional, friendly, and informative. We would love all service professionals to be like him. The work was performed efficiently and the charges reasonable. Highly recommend!

Wonderful experience. Our service technician, Mark, was prompt, professional, incredibly friendly, thoroughly explained the issue with our a/c unit and completed the repairs. Highly recommend.

The technician Mike was friendly, polite and knowledgeable.

Great service, on time and very knowledgeable technician. Very fair price to top it off. Call them.

Very professional, diagnosed the problem and recommended solutions

Great customer service. Martin the technician was efficient and resolved the AC issue quickly!

Prompt, professional. Quickly diagnosed the problem, ordered the part and returned the same day to complete the repairs. Very satisfied.

Our HVAC stopped working and MV Heating and Air squeezed us in one of the hottest days of the year! Mark diagnosed the issue quickly and was able to provide a quick fix. He also provided pics and a detailed explanation.

Mark and Mission Viejo Heating and Air are fantastic. They go above and beyond to diagnose issues and fix them. I highly recommend the company...very smart technicians who are professional and kind.

Rapid and friendly service

Great pricing, provided me with the information I needed to make the right decision for me. Installation was fast and clean, they were able to replace my HVAC system in one day.

Professional work was performed on a timely manner and no cutting corners like some contractors do.

The guys were great! Friendly and accommodating.

Great service!

Very honest , friendly and professional staff Extremely fair pricing. I would highly recommend them

Very professional and efficient problem solving !

Was able to get a quick appointment with other firms only offering appointments 10days out. Sent msg requesting service Sun night and had an email next morning by 8am, with an offer of setting up an appointment the following morning. I received a confirmation email and text from the technician including his name and picture which to me showed a high level of professionalism and concern from those who might be uncomfortable with a stranger in their home. Technician texted that he was on his way and again when he arrive (well before the scheduled time, which after many years of waiting for hours for "cable guys" to show up was refreshing. Technician introduced himself and quickly went to work diagnosing my system, was very knowledgeable and answered all my questions. He checked that all parts of the AC system were in good condition and ran the tests to make sure the electrical, mechanical and pressure of the system was correct and even made some recommendations on changes that we could make to make the system more efficient. Only after all work was done did he mention the cost and this was the same as I was promised for the visit. Over all a very positive experience, I had some hesitation at first as I had not heard of MVHA before and had first tried one of the big firms that advertises on the radio (10 day wait for service), but I'm calling MVHA first from now on A++++.

Great communication in scheduling the appointment. Iman is very knowledgeable and brings his years of experience in addressing a/c issues. He explained options for me to consider for next steps. I am adding this company to my go to vendor list!

Iman is the best.

Martin from Mission Viejo Heating and Air was great. He knew his stuff and fixed our problem in no time. I'm very happy with the experience.

The technician checked everything, including the circuit to determine the issue. After identifying the problem, the repair was done quickly. Thank you.

Martin is the best, thorough, knowledgeable and personable. He is an asset to the team!

A1 service! Highly recommend!!!!

Iman was a fantastic technician. He showed up right on time and quickly figured out the problem. He knew exactly what he was doing and replaced the capacitor in no time. I was really happy with the service he provided.

Martin and the team are phenomenal. They are very professional, always come as fast as they can, I have used them several times over the year, for our furnace and A/C unit, and I highly recommend them. They are upfront with estimates, repairs and costs. Thank you!

Quick and ontime service by nice and friendly technician. You will have my business again if ever needed. Per Eriksson

Because of the great experience we had with MV Heating and Air two years ago we had them install another HVAC unit at a different location. They continued to provide excellent customer service and the pricing was very reasonable. They are reliable and timely. Martin, Leo and Jackson were a pleasure to work with. The installation was quick and efficient. Highly recommend MV Heating and Air to anyone needing a new HVAC system. They carry quality products and they are a great company.

Martin came early (he called first) and had the problem identified in just minutes and resolved shortly there after. We were very impressed with his professional service. Thank you MVHA-5 Stars

Iman called 45 mins before arriving and then called upon arriving. He was able to figure out the issue very quickly which was the capacitor. I think the charge to replace the capacitor was reasonable at $318. He was very kind and answered all the questions I had. He was done within 30 minutes. This was after another HVAC company came and added refrigerant and said that was the problem. It wasn’t because the AC stopped working the next morning.

I will have a new HVAC to replace the old system. Leo and Ali arrives in time. They are friendly and patient. They cover my floor and keep everywhere clean. Good job. I will recommend Mission Veijo Heating and Air to all who need service.

Fantastic experience. Iman was professional and on time for the schedule window. He was able to quickly identify the issue and get the AC working! Will definitely be calling again for the future.

They came out on time, addressed the issue with my AC in 30 minutes, and got me back in cool air again! Very satisfied!

Iman arrived promptly and did a thorough job diagnosing my AC issue. My issue is complex, however, Iman provided recommended next steps and offered to come back once I made a decision. Iman was very professional and courteous.

MV heating and AC was very responsive. I needed service snd they were here the next day and got it fixed. A+!!

On time. Smart. Efficient. Solved our problem Love Martin. Very knowledgeable and a pleasant person to work with

Even though they were not able to fix our A/C and it will need to be replaced, he was thorough and efficient in his diagnosis. It’s a 23 year old unit and he was very helpful.

Technician, Martin Garcia, was very thorough. He took the time to check all possible issues causing the problem. After exhausting all possible causes, he recommended a replacement of a part.

They came the next day and Iman the technician explained everything and showed us the bad part. He had it fix very quickly. Great job Mission

Martin arrived at my house right on time to fix my thermostat. I was happy that he was able to resolve the problem quickly.

Our AC stopped working right in the middle of the heat wave. They came diagnosed issue, helped get us an electrician to fix the wire. Came back and hooked up ac. All witching 3 days!

We had a great experience today with Mission Viejo Heating and Air! They came out quickly after we called and solved our AC issue! Thank you!

100% recommend Mission Viejo Heating and Air!! We had a new Carrier unit installed and they were on time and did an excellent job. John was so informative and a great listener. Martin and Leo installed the unit and thank you all!!!

Great company and awesome service!

Martin Garcia arrived promptly and diagnosed the problem on our 20 year central AC. He was very professional and provided several options. We decided to replaced the entire aging HVAC unit. Update - very satisfied of the installation of our new air and heating unit.The installation team was efficient, informative, and skillful with their performance. I highly recommend MVHA for service or installation needs for your home cooling and heating. July 2024 Update - Iman was a pro, diagnosed the ac issue and replaced a faulty switch. I appreciate the prompt service from MVHA, especially during a heatwave.

Martin Garcia from MV Heating and Air diagnosed the problem and resolved it very quickly. He was very courteous and professional. Kudos on a job well done.

Quick response and thorough.

Mission Viejo Heating was prompt and had excellent service.

2nd time using MV H &A. Super fast service, reliable and friendly. Guy had my AC cranking again in 5 min and was on his way. Hopefully I don't need an AC repair again, but I do I will be calling these guys again.

Great job...on time, knowledgeable, and took care of what was needed. Thank you !

Mission Viejo Heating and Air is what a service company should be. They stand by their products and take care of their customers. We have had the pleasure of having Martin G help us on multiple occasions and he is always professional, courteous and very knowledgeable. If you are looking to repair or replace your AC or heating units, I would highly recommend Mission Viejo Heating and Air.

The tech (Martin) was very knowledgable and very thorough servicing my HVAC unit. Martin answered all my questions and took the time to educate me about my system which I appreciated very much.

Just an excellent experience from beginning to end. Even though they weren’t the cheapest, I went with them for peace of mind and no B.S. Happy to say they delivered.

Great job from scheduling to being on time professional quick and thorough

Great experience as usual with Mission Viejo Heating & Air.

Martin was professional, friendly and knowledgeable. He answered all my questions about replacing the central air unit I have now with a ductless system. Altogether, the maintenance, replacement of a component, and inspection was very affordable.

Brad was great. Showed up early and gave me an honest assessment of the situation with my HVAC. I highly recommend MV Heating and Air for these two characteristics, because they tell me all I need to know about Brad and the company’s integrity: top notch!

Martin was on time and very kind and professional. Highly recommend this local company. Quick fix and my air finally works!!! Thank you!

As always very timely and professional service completed.

Mission Viejo Heating and Air is great. They are super responsive and make themselves available during your time of need. My past two experiences with them, they have also had very fair pricing. Would definitely continue to use them in the future. I appreciate their quick response and fixing the couple issues I've had in the last year.

Today, Iman performed my fall preventative maintenance service. He was absolutely terrific. Iman was very professional, courteous and thoroughly explained everything he was checking on my heating unit. I am extremely satisfied and look forward to continuing to work with Iman and Mission Viejo Heating and Air.

Martin was great! He was early, fixed my issue with a simple part replacement and was on his way. Thanks again for the prompt, excellent service.

MV Heating & Air were terrific! From the professionalism on the phone during the initial call to schedule, providing the name of the team member who would be doing the work, to calling the day of the appointment that they could come earlier! Brad explain each step that he was doing and the cost - super helpful and professional. We would definitely recommend them.

Prompt response to our call and quickly resolved our issues with our air conditioner. I would use Mission Viejo Heating again in the future.

The technician is knowledgeable and very kind, so he diagnosed the problem and will email me his offer, then we need to decide, thank you so much 👍 🌹

Great first impression, very professional. They were the only hvac co I called that answered on a Sunday during the first heatwave of the year. Came out the next day and quickly fixed our aircon and gave a recommendation for an electrician since our breaker was the issue. Would def recommend and will also keep them in mind when we replace our 20 year old unit.

Had my full system checked. Mr. POLLI was very detailed and thorough. Provided great recommendations. I highly recommend Mission Viejo Heating and Air. No need to go anywhere else!

Companies employees were early to the location, courteous, and thorough. I was very impressed and knew I selected right company for the job.

**My Mission Viejo A/C Company Review** Mission Viejo A/C Company did a fantastic job identifying and fixing the problem with my unit. Mr. Martian, the technician, was both efficient and polite. He did an excellent job. Thank you, everyone! Keep up the great work! Home owner Mike

Martin was the technician that came out to check on our system. Found the problem very quickly, have what he needed to resolve it. Got our AC running and he was on his way. I would give Martin 10 Stars if I could. Mission Viejo ac service is the best!

Had a very good experience with Mission Viejo Heating and Air. The tech came out same day and they texted me when he was on his way. He was professional and knowledgeable. I will use them again.